John Howells, CEO of LINK, outlines how lawmakers and regulators can best prepare the UK for a move to a digital economy

Today’s guest outlines how the UK can best prepare for a move to a cashless society. He calls on lawmakers to do more to guide those uncomfortable with that move through the transition to a digital economy and explains why any such digital inclusion programme must start with a clampdown on the UK’s “big” digital fraud problem.

John Howells is a former banker and consultant who has run the UK’s cash machine network since taking over as chief executive of cash machine provider LINK in 2012. In 2022, he also took on the role of Commissioner for the UK’s Financial Inclusion Commission.